About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

We’re looking for a highly motivated, analytical mind to provide analytics services to some of our most strategic clients. As a Data Analyst, you’ll use a combination of business intelligence, web analytics, statistical analysis and data mining techniques to help our clients better understand how their consumers engage with consumer-generated content. The Data Analyst should be able to identify and facilitate the measurement of KPIs, collaborate with business users to understand current and future goals and objectives, elicit requirements that may be known or unknown based on the information provided and provide sound recommendations regarding how best to incorporate these requests. You should be passionate about surfacing undiscovered patterns in data and using quantitative analysis to answer complex questions. You should have a strong background in delivering actionable insights to clients based on your analyses.

Responsibilities:

• Summarize and report analytical findings to clients in both oral and written form.
• Create informative visualizations that intuitively display large amounts of data and/or complex relationships.
• Analyze one of the world’s largest networks of shopper data, both structured and unstructured data sets.
• Develop technical requirements for report automation and collaborate with engineers to implement these client solutions.
• Analyze the performance of online, consumer-generated content, identify trends/best practices, and develop actionable insights and recommendations.
• Consult with clients to scope their reporting and analytics needs.

• BS in Management Information Systems, Statistics, Math, Operations Research, Computer Science, or another quantitative discipline
• Fluent with SQL (or similar language aimed at querying relational databases)
• 3-5 years in conducting statistical analyses, working on large data sets
• Ability to manage high volume of projects and client relationships concurrently
• Familiarity with web analytics concepts and measurement techniques - e.g. segmentation, event tracking
• Familiarity with a scripting language (preferably Python)
• Strong ability to communicate complex findings clearly and concisely to a non-technical audience
• Excellent skills in MS Excel/Google Sheets

• Proven work experience in a customer-facing analytics role
• Experience with Tableau
• Tag Management Systems such as Google Tag Manager, Tealium, Adobe Experience Cloud
• Analytics packages such as Google Analytics, Looker Studio

#LI-Hybrid

#LI-AW1

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.