ESSENTIAL FUNCTIONS:

• Develop and maintain administrative and clinical operations that provide quality care and outcomes for

the patients.

• Contribute to the planning and implementation of program goals, objectives, personnel, resources and

equipment. Implement the approved program plan objectives, timetables, expected outcome and
measures for assigned areas of responsibility.

• Oversee the program's budget and policies regarding participant involvement, program requirements,

and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved
in the delivery of services through the program. Provides management and oversight for the facility
program.

• Develop and implement procedures to ensure efficient operations of the program; continually identify

opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling,
registration, discharge and billing processes for the person(s) receiving services according to facility /
clinic procedure.

• Provide staff management to including hiring, development, training, performance management and

communication to ensure effective and efficient department operation.

• Responsible for an assigned caseload if applicable to the program.
• Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a

timely manner.

• Develop and implement treatment plans, develop and maintain and audit charts and records for

person(s) receiving services.

• Serve as liaison and provides consultation with other staff on related issues, regulations, and standards

pertaining to area of clinical specialty.

• Assist in the development and implementation of operating policies and procedures for the program or

organization; ensures that procedures and workflow are consistent with organizational objectives,
treatment protocol, regulations, and standards of care; ensures that operations conform to established
environmental, safety, and infection control requirements.

• Provide outreach services in area of clinical specialty, as needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient

needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top
priority.
OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree in behavioral or mental health or closely related field required.
• Four or more years’ experience working with the population of the facility required.
• One or more years’ supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Valid driver's license, if required by the facility.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by

facility).

• First aid may be required based on state or facility.

Salary range of $34 to $39/hr

Experience

Required

• 1 year(s): One or more years' supervisory experience
• 4 year(s): Four or more years experience working with the population of the facility

Education

Preferred

• Bachelors or better in Psychology or related field

Skills

Required

• Leadership
• Problem Solving
• Safety Minded
• Written Communication
• Communication

Behaviors

Required

• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)