Description
We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 1 year of management experience in the hospitality industry. Apply today if this sounds like an exciting new opportunity for you!
Responsibilities
•Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
•Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
•Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
•Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
•Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
Qualifications
•Must have at least 3 or more years of experience in the hospitality field
•You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
•Possess excellent organizational skills, communication skills, and problem-solving skills
•Must have a strong focus on putting the guest first with exceptional customer service experience
•A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related field