Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The responsibilities of the Financial Crimes Compliance Technical Fraud Manager will include but are not limited to: 

• Oversee the management and maintenance of workflows, automations, and analytics (50-60 different workflows). Examples of workflows include:

  • Automated summaries for cases

  • SAR Form Creation

  • Alert to Case Scripts

  • Parsing and ingesting data from Actimize

  • Generating KPIs

  • Manual Parsing and Cleaning

• Attend and receive training through the client’s data school which includes becoming certified in Alteryx (used as their analysis, visualization, and workflow automation tool).

• Identify, research, and organize electronic information to assess the appropriateness and sufficiency of data to facilitate effective analysis.

• Analyzing of batch input and output data for Quality Control purposes, trends analysis, etc. to ensure optimal output performance.

• Identify, investigate and monitor fraudulent or anomalous activity, including isolating and quantifying specific trends driving changes to fraud and payment patterns.

• Analyze large amounts of data from numerous internal and external sources and produce authoritative reports and root-cause analysis on fraudulent activities.

• Assist with designing processes to define characteristics of different fraud types and collaborate with cross-functional teams to drive improvements of existing tools, processes, and models related to fraud management.

• Analyze and interpret historical financial, operational, and transactional data.

• Prepare reports, written analyses, quantitative exhibits, and other client deliverable regarding project and/or results of work performed.

• Maintain detailed working records reflecting assumptions, methodologies, and information sources employed during the performance of all analytical tasks.

• Monitor and manage work queues across processes and prioritize assignments to minimize operational impact. Oversee and manage alert/case assignments as required.

• Monitor, manage and communicate production metrics on and individual and team level across project resources.

• Assist in the preparation of internal and client-facing status updates regarding team performance, incorporating relevant key performance indicators. Assist with analyzing and providing context to the reporting data.

• Participate in client meetings to review results of work performed.

What You Will Need:

• Able and willing to relocate to the Dallas Fort Worth area at own expense if not currently based there.
• A two-year onsite commitment (5 days a week in office).
• Bachelor’s degree from a college/university with a minimum of seven (7) years relevant experience. However, relevant experience may be substituted for formal education or advanced degree.
• Experience managing teams and performance with expertise in delivering clear, constructive feedback and driving both individual and team performance.
• Experience and proficiency with utilizing Python, SQL, or similar such platforms.
• Able to perform ad-hoc analysis in real time using SQL queries.
• Experience developing complex functions and stored procedures.
• Familiar with designing and working with database objects including tables, relationships, constraints, triggers and views.
• In-depth knowledge of standard concepts, practices and procedures related to database management.
• Ability to independently analyze and gather insights from data in real time.
• Knowledge of statistical methods & scripting (SQL and Python)
• Experience with visualization of data including various tools and excel.
• Processes to transform and load various structured data formats.
• Intellectual curiosity and the ability to ask probing, thoughtful questions and examine data from all angles/perspectives.
• Strong understanding of payments (ACH, wire, check, Real-time) as well as related fraud typologies.
• Working knowledge of loss and fraud detection/prevention principals, multiple fraud areas, compliance and regulatory issues related to the department and/or company.
• Strong analytical and research skills.
• The ability to multi-task and effectively prioritize tasks.
• Effective oral and written communication skills.
• Strong proficiency in Microsoft Excel and other Microsoft Suite Products.
• Ability to quickly learn and adapt to new policies, procedures, and vendor systems.

What Would Be Nice To Have:

• Master’s degree.
• Experience in a management consulting/advisory company.
• Experience with fraud software vendors servicing the financial crimes market.
• Experience with data science, machine learning, and statistics.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.