The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the
ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

Education/Training
Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN).
Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate
degree in Business or health-related field preferred.

Licensure/Certification
Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
Maintain current Basic Life Support (BLS) certification.
May require one or more of the following certifications based on the assigned patient population:
o Advanced Cardiovascular Life Support (ACLS)
o Pediatric Advanced Life Support (PALS)
o Neonatal Resuscitation Program (NRP)
Trauma Nurse Core Course (TNCC)

Experience
Two (2) years of experience as a Registered Nurse in an acute setting.

Shared 24/7 accountability with Nursing Operations Manager
Participates in the recruitment and selection of new team members for the unit through interviews, peer selection,
and evaluation of candidates.
Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective
action, progressive discipline, and career advancement.
Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide
appropriate patient care.
Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital
standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.
Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients
and their families as needed.
Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate
nursing activities.
Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
Performs direct patient care activities as required to meet operational needs.
Possesses excellent interpersonal skills and ability to work in a team environment.
Respects the rights and privacy of others and holds staff member information in strict confidence.
Ensures incident reports are completed appropriately and follows up with event reports as needed.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state,
and local standards.
Maintains compliance with all Orlando Health policies and procedures.