BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Responsibilities

• The Patient Financial Solutions (PFS) Project Coordinator facilitates, advises, and provides support to the revenue cycle teams in regard to project requests. Ensures accurate, timely, and compliant registration, scheduling, documentation, billing, authorization, and reimbursement. Monitors and troubleshoots Cerner/Sorian work queue functionality, opens and tracks necessary Helpdesk tickets, and collaborates with the appropriate areas to investigate and resolve system issues.
• Assists department leadership with distribution of workload to include backlogs, special projects, evaluation of ad-hoc reports, and new process improvement opportunities. Identifies and discusses various revenue cycle issues and provides recommendations on educational and trending opportunities to area managers, training team, front-end users, back-end users, and others as appropriate for improving department efficiencies, work flows, compliance and reimbursement. Follows established policies, procedures, and professional guidelines for ICD-10, HCPCS, and CPT as well as payor guidelines, legislation, and regulations. Assures appropriate tracking and follow-up on assigned tasks. Assures appropriate and timely documentation of all account activity.
• Must have a strong working knowledge of the entire Revenue Cycle process which includes Appointment Scheduling, Insurance Verification, Charge Capture, Claim Submission, Adjudication, Authorization, Admitting, Registration, Payment Posting, Denial Management, Claim Appeals, Adjustments/Write-Offs, Credit Balances/Refunds, Patient Responsibility, Collections, Cash Posting, New Account Creation, KPI Reporting, Patient Estimates, Pre-Registration calls to the patient, and Customer Service calls using call flow software, Outreach Lab Registration and Coding process.
• Facilitates, advises, and provides support to the revenue cycle teams in regard to project requests. AAHAM/NAHAM Certification is Required within 1 year.

Specific Skills

• Adapt to change
• Analytical skills
• Collaborate and work with a team
• Communicate clearly with individuals at all levels of the organization
• Computer skills appropriate to the position
• Critical thinking skills
• Customer service skills
• Ensures compliance for all assigned areas
• Interpersonal skills
• Knowledge of regulatory standards appropriate to position
• Multi-tasking skills
• Organizational skills
• Problem solving
• Self-motivator
• Time management skills
• Work independently
• Written and verbal communication skills

Why BayCare?

• Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

  Education

  • Required High School or equivalent
  • Preferred Associate’s Related Field
  • Preferred Bachelor’s Related Field

  Experience

  • Required 3 years Revenue Cycle
  • Preferred 5 years Revenue Cycle

Location: Remote, must reside in the state of Florida

Status: Full Time, Exempt: No

Shift Hours: 8:00 am-4:30 pm

Weekend Work: Occasional

On Call: No

How often will this team member be working remotely? Always

Equal Opportunity Employer Veterans/Disabled