BayCare is currently in search of our newest Medical Office Representative/ Medical Receptionist who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

The Medical Office Representative isresponsible for:

• Supports the physician's office health care team
• Greets and signs in patients; Obtains patient information
• Schedules patient appointments; Assists with patient inquiries
• May arrange for other procedures; Laboratory and consultations with referral doctors
• Collects and posts payments; Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail; Copies medical records
• Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may vary
• This position requires a mandatory two-week onsite training. You will train for one week in Clearwater and one week in Tampa.

Education

• Required High School or Equivalent

Experience

• Required 6 months of healthcare Or 6 months of Customer Service

Specific Skills:

• Critical thinking skills; Computer skills appropriate to position
• Medical Terminology use and understanding
• Work with a team; Written and verbal communication skills
• Time management skills; Customer service skills
• Work independently; Problem solving

Benefits

BayCare offers a competitive total reward benefits package including, medical, dental, vision, paid time off, tuition reimbursement, 401(K) match and additional annual contribution, annual performance appraisals with merit increases, annual team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

Status:Full Time, Exempt: No

BayCare Health System, Countryside General Surgery-BMG

Location: Mease Countryside Med Arts Building

Status: Full Time, Exempt: No

Shift Hours: M-F 8:00 AM - 5:00 PM (May Vary)

Shift: Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: None

On Call: No

How often will this team member be working remotely? Never

Equal Opportunity Employer Veterans/Disabled