BayCare is currently in search of our newest Site Manager II who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

The Site Manager II is responsible for:

• In a minimally complex practice, oversees the utilization management and daily business operations of the physician practice at the facility.
• Possesses a clear understanding of the financial, operational, administrative, and regulatory aspects of the facility.
• Ensures HIPAA compliance and Risk Management at the facility level.
• Oversees maintenance and purchasing for specific facility.
• Responsible for patient access to services, insurance contract verification, utilization management, charge entry, collections, clinical support management, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving.
• Acts as liaison to Director of Physician Services, Director of Clinical Quality and Compliance, and Director of CBO.
• Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may vary

Education

• Required High School or Equivalent
• Or Bachelor’s Business
• Or Bachelor’s Healthcare

Experience

• 4 years leadership in a health delivery setting with High School Diploma or Equivalent; or
• 5 years physician or ambulatory clinic office with High School Diploma or equivalent; or
• 2 years leadership in a health delivery setting with Bachelor's Degree; or
• 3 years physician or ambulatory clinic office experience with a Bachelor's Degree.

Specific Skills:

• Critical thinking skills; Computer skills appropriate to position
• Medical Terminology use and understanding
• Work with a team; Written and verbal communication skills
• Time management skills; Customer service skills
• Work independently; Problem solving
• Communicate clearly with individuals at all levels of the organization
• Analyze systems and processes and problem solve solutions
• Organizational skills; Financial Management skills
• Utilize CPT and appropriate ICD codes

Benefits

BayCare offers a competitive total reward benefits package including, medical, dental, vision, paid time off, tuition reimbursement, 401(K) match and additional annual contribution, annual performance appraisals with merit increases, annual team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

Status: Full Time, Exempt: Yes

Shift Hours: 8:00 AM - 5:00 PM (may vary)

Equal Opportunity Employer Veterans/Disabled