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Experience with customer relationship management (CRM) system, Experience with IT development lifecycle, Hands-on experience with customer compliant and referral systems.

Position Title: Manager of Application Development and Support

Business Unit: Technology

Reports to: Director of Applications Solutions

Position Overview:

The Manager, Application Development and Support is responsible for the ongoing support and enhancement of the proprietary systems utilized in the Technology Business Solutions group of the Bank. The incumbent will manage, direct, and mentor a staff of application development professionals in their daily activities in support of the care and maintenance of these applications. The Manager will be responsible for systems architectures and standards and for ensuring that systems are secure, scalable, durable and adequately supported.

Primary Responsibilities:

Coaching, mentoring and directing the day to day tasks of development resources under management to ensure work is done according to best practices for software development, ensuring that code is well-structured and efficient, and that appropriate source code and change management practices are followed.

Project Management. Effective management of all phases of the System Development lifecycle to deliver projects and other maintenance and enhancement requests within timeline and budget. Effective resource management in support of the entire portfolio of work to ensure effective utilization and maximum throughput. Ensuring quality of product through sound design, development, and testing.

Continual evaluation of architecture, platform, standards, process, and procedure to ensure the security, stability, durability, performance, and functionality of the systems under direction.

Provides Tier 2 and Tier 3 support of applications under management and ensures response and resolution of issues in accordance with corporate service level standards

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

7

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent customer service skills

Detail-oriented

Ability to work and multi-task in a fast paced environment

Excellent management skills

Excellent communication skills, both written and verbal

Excellent project management skills

Expert level experience with Structured Query Language (SQL), ETL tools and practices, Databases, Reporting tools, web development technologies.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A