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Project Manager (Customer Service)
Pratt Industries
Pratt Industries Conyers, GA
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$85k-108k (estimate)
Full Time 1 Week Ago
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Pratt Industries is Hiring a Project Manager (Customer Service) Near Conyers, GA

Job Description
Project Manager
Summary:
The Project Manager works with the sales team, account managers and clients to manage the execution of a project from concept through delivery. The primary focus of this role is one of customer service that communicates directly with the customer on a daily basis as it relates to order needs and other information.
Essential Duties Responsibilities:
  • Coordinates with sales, client and plant for back end execution that may include, tracking of purchased materials, inventory status and sales order entry if necessary.
  • Provide MPR/CSS (Master Production Record / Global Code Allocation System) teams all necessary documents to produce MPR and submit, if applicable, through P G's CSS system.
  • Maintain relationships with supply partners for sourcing of materials
  • Customer reporting as required such as the M2K DAR (Daily Activity Report) or other inventory related requests.
  • Maintain and handle all client job files in appropriate manner.
  • Provide after hours support and answer questions from the plant when needed to fulfill production needs
  • Participate in customer tracker meetings/calls and be responsive to any unforeseen customer needs.
Other Duties:
  • Facilitate MPR approval from the customer.
  • Label specification or pallet placard by brand code as required.
  • Participates in continuous improvement efforts including cost saving ideas.
  • Provide backup support to other project managers if necessary, including training of new personnel.
  • All other duties as assigned.
  • Flexibility to assume other roles when work schedules necessitate movement of staff to other positions.
Qualifications:
This position requires fundamental computer skills. A background in display and packaging is helpful but not mandatory. Project managers will be able to make decisions on the fly under high pressure situations from time to time. Proven ability to learn on the fly and adapt to evolving needs of the customer are required.
Physical Demands:
Work requires periods of sitting, standing, stooping, bending, kneeling, reaching, and lifting up to 30 pounds, using hands and fingers to feel, talking, and hearing. Work involving computers or telephone may be repetitive in nature.
Communication:
Excellent communication skills are required in this role. The ability to deliver professional verbal and written communication at all levels of the organization, including directly to the customer is a requirement. This would include the ability to delivery bad news from time to time and show the initiative in providing a possible solution for the customer to consider.
Work Environment:
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Minimal travel either to QA operations sites or customer meetings. Work also requires frequent driving in various types of weather.
Additional Information
Pratt is America's 5th largest corrugated packaging company and the world's largest, privately-held 100% recycled paper and packaging company, with more than 10,000 highly-skilled, green-collar employees dedicated to the environment and sustainability.
Why Choose Us?
At Pratt Industries, we care about our employees by providing secure jobs, a safe work environment, and many supportive benefits. By investing in employees, we are able to offer growth opportunities to build a thriving, lifelong career.
Perks of Pratt?
Paid Holidays from DAY ONE
Insurance benefits and wellness reimbursement program within ONE MONTH of hire
3 Months: 401(k) with match
6 Months: PAID vacation days
12 Months: FULL tuition reimbursement and PAID childbearing and parenting leave
EEOC Statement
Pratt Industries provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Job Summary

JOB TYPE

Full Time

SALARY

$85k-108k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/18/2024

WEBSITE

prattinc.com

HEADQUARTERS

BRIDGMAN, MI

SIZE

100 - 200

FOUNDED

1973

TYPE

Private

CEO

WILLIAM F PRATT

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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About Pratt Industries

Pratt Industries designs and manufactures trailers and chassis including intermodal chassis, heavy haul and construction trailers.

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If you are interested in becoming a Project Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Project Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Project Manager job description and responsibilities

Managers ensure that the project team members are meeting the deadlines and following the guidelines.

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Project managers also give and take regular updates from team members and conduct status meeting etc.

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Therefore, a project manager must be flexible enough to work within a project’s plan but readily adapt when necessary.

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During this phase, project managers strive to ensure all activities necessary to achieve the final result are completed.

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Days can be filled with planning the project process, creating a budget, managing a team or communicating with clients.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Project Manager jobs

Leverage tools for project management.

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Learn from other high-performing project managers.

04/06/2022: Virginia Beach, VA

Set realistic, yet ambitious deliverables.

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Set Realistic Expectations to Avoid Project Delays.

03/01/2022: Philadelphia, PA

Be a Fearless Project Manager.

03/16/2022: Norwich, CT