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POSITION SUMMARY:
The Operations Supervisor is responsible for all operational functions within their scheduled shift. This position is also responsible for developing of direct reports and maintaining open communication with peers on other shifts.
ESSENTIAL FUNCTIONS:
Identify and drive opportunities for continuous improvement in safety, quality, service, and productivity.
Select, train, develop and retain staff to meet daily and future operational goals.
Partner with the HR department to develop management team through active development planning and performance management programs.
Provide feedback, counsel, and advice to team members.
Hold direct reports and team members accountable for established goals and responsibilities.
Create daily workload plans designed to provide excellent customer service and achieve departmental KPI's.
Monitor and track performance of all areas of responsibility.
Adhere, maintain operational procedures for all production departments.
Ensure appropriate cross-departmental communication and training occurs.
Balance daily workloads. Forecast upcoming volume and staff accordingly.
Ensure company policies are administered consistently.
Train and become proficient in LEAN methodologies. Partnering with the leadership team, use these techniques to improve building efficiencies.
Other duties as assigned.
EXPERIENCE/QUALIFICATIONS:
Five - eight years of management experience at a supervisor level or higher in retail production/distribution environment.
KNOWLEDGE, SKILLS AND ABILITY:
Must have excellent supervisory and communication skills with strengths in associate engagement.
Excellent interpersonal and leadership skills to motivate and direct activities of a team.
Working knowledge of Manhattan WMS to work in conjunction with the Super User.
Strong project and time management skills, organizational, planning, and expediting skills.
Must have strong PC skills and internet skills, including MS, Word, Excel & Power Point.
Ability to relocate is strongly preferred.
TRAVEL REQUIREMENTS:
< 5%
PHYSICAL REQUIREMENTS:
Regularly performs computer work, walks, stands, and/or lifts up to 50lbs.
Occasionally sits.
INDEPENDENT JUDGEMENT:
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Full Time
Retail
$55k-69k (estimate)
08/30/2023
07/13/2024
basspro.com
BOWLING GREEN, KY
15,000 - 50,000
1972
JOHNNY MORRIS
$5B - $10B
Retail
The job skills required for Operations Supervisor include Customer Service, Leadership, Communication Skills, Team Management, Futures, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
04/07/2022: Killeen, TX
Operations supervisors are responsible for leading and supervising a group of employees.
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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
04/03/2022: Topeka, KS
Some companies require the operations supervisor to make major contributions to the functions of other departments.
04/13/2022: Pierre, SD
Operations supervisors report directly to the director of the department they supervise.
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A supervisor oversees the day-to-day performance of employees.
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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
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