Job Description and Duties

What Does a Baskin-Robbins Cake Decorator Do?

Baskin-Robbins is the industry leader in ice cream and frozen desserts. Becoming a cake decorator with Baskin-Robbins ice cream shops is an excellent opportunity to build your current decorating skills and show off your talent. We do not only have ice cream cones, but also sundaes, drinks, and ice cream cakes. We sell FUN! We need high-energy people who know how to smile and fit into our high-energy atmosphere. Cake Decorators mainly work with customers to take cake orders and keep the cakery up to brand standards in a friendly and efficient manner. In addition, cake decorators' jobs with Baskin-Robbins keep the store clean and sanitary, especially their workstations. We need people unafraid to show their "ice cream side." 

Training and Scheduling

Associates receive training on proper cleaning techniques and store procedures. Baskin-Robbins stores carry a simple cash register system for ringing up all purchases. Schedule flexibility is a vital hiring requirement with Baskin-Robbins, as many locations stay open for extended hours. Training can be provided for the right candidate with prior experience at home or as an assistant.

Responsibilities

• Keep supplies organized and maintain accurate cake inventory
• Selling products by providing customers with the information needed to make product-relation decisions
• Keep supplies organized and maintain accurate cake inventory
• Takes the initiative to fill in when extra help is needed to serve guests ice cream, drinks, etc.
• Take and fill customer orders.
• Maintaining a clean work environment
• Keep inventory stocked
• Cash Handling
• Creating a fun and welcoming environment for guests
• Engaging with guests to make them feel welcomed
• Selling products by providing customers with the information needed to make product-relation decisions
• Takes the initiative to fill in when extra help is needed to serve guests ice cream, drinks, etc.
• Provide customer service that exceeds expectations.
• Continue to build and foster the relationships that we have built within the community.
• Train new staff to meet brand standards and provide consistent products and services.
• Manage store inventory and supplies
• Determine team member schedules to staff the store properly
• Provide coaching and team member training as necessary
• Ensure the store meets all brand and food safety standards

Recommended Skills

• Attention to detail
• Time management
• Cleanliness
• Creativity
• Ability to multitask
• Ability to work in a team environment

Dress Code/ Uniform

• We provide you with a shirt, hat, and apron.
• You must have jeans with no holes or khakis and slip-resistant shoes.
• Hair that is longer than shoulder length must always be in a ponytail or bun.