• Utilizing different marketing initiatives to grow the customer base.
• Handle all guest inquiries with a focus on 100% guest satisfaction.
• Receive inbound calls on commercial trucks with a goal to establish a firm appointment date and time from the prospect.
• Project a friendly and helpful demeanor while answering questions and inquiries from guests and providing general or related vehicle sales information.
• Maintain and communicate exceptional product and inventory knowledge to our guests.
• Gather and track all guest data as directed; accurately enter into BDC database.
• Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
• Facilitate timely follow up on all internet leads as directed by management and/or procedures.
• Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
• Proficient in basic math and writing skills.
• Proven customer service track record or clear desire to provide next level customer service.
• Comfortable in a high paced, competitive environment.

• 401K with employer match after 1 year
• Affordable Medical Benefits (health, vision, dental)
• Work/Life Balance
• Competitive Wages
• Weekly Pay
• Paid Time Off
• Ongoing training and advancement opportunity
• Special employee pricing on vehicles and parts

The Basil Family Dealerships are a proud EOE.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.