At Basepoint Building Automations, we provide advanced building systems, technology integration, and services resulting in a safe, smart, and healthy building. We are committed to working with our customers to execute the ideal working environment, achieving the gold standard in “Safe Building. Smart Building. Healthy Building.” These characteristics at work help realize peace of mind, and a higher level of comfort, convenience, and security.

Our core values

Confident - We are all valuable and have an important role. We are experts and continual learners. We find a solution.
Committed - We do what it takes to get the job done right. We deliver trust. We are responsible to each other and customers.
Compassionate - We listen and are vulnerable. We help each other succeed. We teach and show without judgement.
Innovative - We are creative problem solvers. We push boundaries. We adapt and grow.
ONE! - We are stronger together, leveraging our strengths with an ESOP mentality.

Job Summary

The Service Project Manager is responsible for working with service clients to coordinate projects. Works to design solutions for customers while assigning labor, budgeting funds, and procuring materials. Contribute to the company mission, “We bring buildings to life”, and to our core values of Confident, Committed, Compassionate, Innovative, and One.

Supervisory Responsibilities

• Lead assigned field staff through the completion of awarded projects.
• Provide account management practices for customers and demonstrate ability to lead a team of resources to achieve customer satisfaction.
• Provide knowledge of systems, installations, and applications as a mentor to resolve issues and train other resources.
• Create and maintain team environment to promote high performance.
• Takes accountability to deliver the project.
• Manages a diverse workflow.
• Leading through vision while keeping our company core values front and center.

Responsibilities

• Coordinate with customers to create, schedule, and communicate status on contracted projects.
• Manage staffing for projects to ensure completion is on time and labor costs are not over budget.
• Sell services by estimating and bidding on new construction, remodels, retrofits, modifications, and upgrades.
• Provide complete & timely proposals based on the bid set of documents or customer’s needs.
• Provide a clear scope of work of what our company is supplying for a complete solution.
• Review and submit project billing.
• Manage and oversee required project documentation through project completion.
• Facilitate and oversee customer training.
• Oversee work in progress and monitor employee performance.
• Review job costs to ensure project is on budget.
• Determine and coordinate accurate project material orders.
• Trouble shoot and resolve all project issues.
• Attend project meetings.
• Complete project review upon completion.
• Participate with industry trade organizations.
• Continued development of customer relationships.
• Project stakeholder management internal and external.
• Other duties as assigned.

Essential Key Performance Indicators (KPI)

• Job completion timeliness
• Gross Margin
• Field staff performance
• Project Quality
• Effectiveness
• Customer Satisfaction
• Risk Management

Requirements

• Associate degree in related field or previous industry knowledge
• Effective leadership skills
• Extensive understanding blueprints and specifications
• Extensive knowledge of multiple products and services and the application of them.
• Extensive knowledge of Microsoft Office products including Visio.
• Proficient at estimating labor and materials for construction projects.
• Minimum of 3 years of previous experience in construction industry knowledge and building automation systems.
• Extensive Time Management skills
• Effective communications skills. Including electronic communication practices.
• Strong keyboarding and basic computer functionality.
• Be able to pass customer required background checks for facility admittance.
• Valid Driver’s License
• Ability to travel regionally.

Physical Requirements

• Ability to travel daily to client locations and work sites.
• Level 1: Sedentary Work.
• Prolonged periods of sitting at a desk and working on a computer.
• Occasional walking and/or standing on uneven and/or unimproved surfaces.
• Must be able to lift 15 pounds at time.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Compensation package:

• Employee stock ownership plan

Experience level:

• 3 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Hiawatha, IA 52233: Relocate before starting work (Required)

Work Location: In person