Bartell Machinery Systems, LLC is Hiring a TSS Electrical Engineer 1 Near Rome, NY
The Position This position is a member of the TSS Department.The TSS Electrical Engineer will report directly to the TSS Team Leader. This position requires basic knowledge of commercial equipment, strong knowledge of hardware and software. Job Description Primary Responsibilities
Perform satisfactory equipment start-up at Customer locations.
Provide correct and adequate equipment training to the Customer's operators and maintenance personnel.
Troubleshoot hardware and software in-house and in-field.
Provide technical support and service to our Customers.
Assist in the compilation and content of equipment manuals.
Assist Electrical Assembly Department as directed. (Bartell location)
The ability to read electrical schematics
Promote the sale of Bartell product and services to our Customers.
Provide Sales and Marketing personnel with technical assistance as required.
Assist in Marketing and R&D trials.
Provide feedback to Sales, Marketing and RPG departments through visit reports
Follow a Standard Operating Procedure and complete all necessary documentation required per trip requirements.
Assist with Customer Support both through email and phone calls
Assist with maintaining the 24hr technical support hotline as required
Job Requirements Education
Bachelor's Degree in Electrical Engineering or related, Associates Degree in Electrical Engineering or related with 1-3 years of job-related experience; OR a High School/Vocational or Technical Training with 3-5 years of job-related experience
Strong knowledge of hardware and software controls preferred
Skills & Relevant Work Experience
PLC Skills - Allen Bradley and Siemens preferred
Hands-on knowledge of industrial machinery
Excellent trouble-shooting skills
Wiring
Circuits
Excellent technical communication and interpersonal skills
Ability to read and understand engineering drawings and electrical schematics
Ability to oversee equipment startup and oversee the commissioning process for projects on frequent basis
Familiarity with PLC controls and motor drives required
Excellent computer skills, including PLC and drive software, knowledge of Microsoft Word and Excel, and AutoCAD required
Must be able to react to customer problems and complaints in a professional and courteous manner
Driven
Customer Interaction or Sales Experience
Adhere to programs and activities that are in full compliance with all related Heico Safety Standards. Monitor and maintain accurate records.
Ability to react quickly to customer problems and complaints in a professional and courteous manner (including intense situations)