About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. 

Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. 

Bartell Hotels is an equal opportunity employer.

PrimaryObjective of Special Amenities Supervisor Position

To supervise the daily operations of the Special Amenities Department which includes all food and beverage operations within in the hotel; breakfast, room service, pool service, special amenities, mini-bars and events.

Responsibilities: 

• Oversee staff and operations, ensure consistency and quality of product and service.- Demonstrates leadership, initiative, pro-activity. Looks for ways to improve operations. 
• Guest Service - anticipates and responds promptly to guest needs, and ensures their complete satisfaction. Handles guest issues expertly. 
• Communicate and coordinate within the team, and other departments of the hotel. 
• Support the entire hotel and organization, goals and values. 
• Reliability- excellent attendance, punctuality, and efficiency, with strong attention to detail 
• Safety and Security - follows and helps ensure safety procedures are used. 
• Perform all duties as deemed necessaryfor the success of the department.
• Follow proper guidelines on FoodSafety.

Other duties asassigned.

Physical Demands & Work Environment 

While performing the duties of this Job, the employeeis regularly required to stand; walk; use hands to finger, handle, or feel;reach with hands and arms; talk or hear and taste or smell.The employee is frequently required to climbor balance and stoop, kneel, crouch, or crawl and must frequently lift and/ormove up to 25 pounds. The employee must also be able to go up and down a flightof stairs while carrying up to 25 pounds. The employee may be frequentlyexposed to outside weather conditions.The noise is usually moderate to loud.