ONGOING RESPONSIBILITIES

Gracious Host

· Every customer should be treated as a great friend you have not seen or talked to in a long time.

· Smile, eye contact, understand and care.

· Get to know their project and provide additional insight and material.

· Focus on the customer and their success.

· You are empowered to make decisions.

The 2 Rule

· Always 2 employees on the counter.

· Acknowledge the customer within 2 seconds.

· Answer the phone within 2 rings.

Showroom and Retail Store

· Be “visible” in the showroom and retail area.

· Know your showroom and the products displayed.

· You are expected to have a sales pitch for every showroom display.

· Straighten and restock literature area and sample area.

· Keep your area and the sales counter clean and decluttered.

Sales

· Sell every product category with a focus on the millwork categories.

· It is your responsibility to learn all stock and special order products by utilizing Barrons team members, manufacturing/distribution sales representatives, literature and the internet.

· Process credit cards on sales orders for customers in the store or over the phone.

· Notify customers upon receipt of special orders by utilizing the smart view, special orders received requiring follow up. Add notepad notes to the sales order when notifying the customers.

· Keep open orders and quotes clean and up to date in the point of sale system. Utilize all smart views under your specific sales dashboard to assist with maintenance.

· Proactive calls – reference BisTrack for the daily call list and instructions. You should be completing at least 2 calls per day.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Work Location: One location