Looking for an exciting position that allows you to make connections and be on the front line of making people feel good? This visionary Plastic Surgery practice is looking for a candidate who is highly-skilled and has excellent communication and organization skills. You may be a great fit for this position if you are a driven self-starter that enjoys handling multiple projects with a great attitude. This Front office coordinator position is a great opportunity for applicants seeking work in the Beverly Hills Los Angeles area.

What you will be doing:

· Warmly greet and check-in patients

· Answer phones and schedule appointments as needed

· Working to support our remote team

· CRM Reporting Updates

· Contribute to weekly meetings

· Ensure patient satisfaction

· Keep a detailed record of all calls through CRM

· Reply to incoming emails for medspa and surgical procedures

· Follow-up with previous patients

· Confirm patients weekly

· Email new patients with appointment confirmations

· Room Patients

· Look out for any potential scheduling issues and patient issues

· Scan and enter patient documentation

· Ensure proper consents and paperwork filled out for every appointment

· Sign for packages, unpack, re-stock

· Ensure proper materials/brochures/photos are present and running

· Assist with required documentation and scanning

· Assisting with insurance verification

· Order supplies as needed (water, general office supplies)

· Attend and contribute to weekly office meetings

· Prepare and ship packages for any orders phoned in

· Oversee and manage patient flow, minimizing wait time

· Work closely with concierge and help ensure a smooth consultation for patients.

· Help with overflow on consultation days, draft quotes as needed.

· Keep front office and reception area clean and tidy

· Responsible for opening and closing front office

Skills Required:

· Extremely detail oriented

· Thrives in a fast-paced, high-volume environment

· Ability to take initiative and to anticipate the needs of patients and the business

· Ability to multi-task, and wear many hats - no task too big or too small mentality

· High-energy, friendly and outgoing demeanor

· Exudes a passion for customer service and going the extra mile

· Strong computer/office skills – Mac proficiency preferred

· Strong phone skills – pleasant phone voice, with ability to manage multiple phone lines

· Excellent communication - written/verbal and typing skills

· Team player mentality - willingness to help and take initiative

· Punctual. reliability and flexible with schedule

·_ Previous front desk coordinating experience for a busy medical office or medspa preferred. Willing to work Saturdays._

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person