Reporting: Reports directly to the Branch Manager/Equipment Sales Manager

Purpose: To support Barnsco Clients and Customer base as well as the outside sales department and the Sales Manager.

Duties and Responsibilities

• Taking orders by phone from outside sales personnel or customers and ensure its timely delivery
• Preparing quotes for customers when requested by outside sales rep
• Handle and generate sales with existing accounts
• Assign work orders to mechanics to ensure workload is properly managed. Ensure timely turnaround of customer repairs
• Generate repair quotes, file equipment warranty claims, and perform parts research
• Properly receive and bill for parts to ensure proper inventory management; maintain and update operating system
• Check stock availability and perform scheduled cycle counts
• Work closely with accounting as needed to resolve discrepancies with both accounts receivable and payable transactions
• Files warranty claims with OEMs as needed
• Become familiar with all product lines
• Establish and maintain relationships with manufacturers
• Maintain open orders daily
• Keep Showroom clean and organized
• Recommend additional products needed for the job
• Work closely with other departments to ensure accuracy and predictability
• Phone Cold Calling
• Perform other duties as required by Customer Service Supervisor

Required Education & Experience:

• 1-3 Years of Experience in Sales
• Experience in the Construction Industry (Preferred)
• Well organized with good with time management
• Proficient in Microsoft Office Suite especially Excel and Outlook
• Communicates well with customers both on the phone and in person
• Problem solver for both internal and external customers
• Bilingual – English/Spanish (Preferred)
• High School Diploma/GED required