Reporting: Reports directly to the Service Manager

Purpose: This position is the central point of parts ordering and parts inventory management at the rental sales and
service center. Assist inside sales representatives and service coordinator with parts needs and billings.

Duties and Responsibilities

• Respond to all customer service needs from internal and external customers including assisting inside sales
  representatives and outside sales teams
• Required to familiarize themselves with equipment that Barnsco services and research and order parts as
  needed for internal and external customers
• Properly receive and bill for parts to ensure proper inventory management; maintain and update operating
  system
• Check stock availability and perform scheduled cycle counts
• Effectively and professionally communicate with both internal and external customers via face to face, phone, or
  email. This includes getting pre-approvals for parts orders and letting customers know when their parts are
  ready for pick up
• Work closely with accounting as needed to resolved discrepancies with both accounts receivable and payable
  transactions
• Assist with warranty claims with OEM’s as needed from inside sales team or service coordinator
• Maintains a clean and orderly workspace in line with Service Manager expectations.
• Required to keep parts stock at a 6 month turn timeframe. Work with OEM or vendor to ensure supplier returns
  are completed in a timely manner.
• Complete year-end inventory
• Perform other duties as required by Service Manager

Required Education & Experience:

• Excellent verbal and written communication skills
• Bilingual – English/Spanish (Preferred)
• Strong decision making, problem solving, and team building skills
• Computer proficiency skills: Microsoft Office, Inventory Management Systems, Point of Rental
• Must have the ability to work overtime as needed, including Saturdays
• Previous customer facing, service/parts sales experience (Preferred)
• Must have exceptional customer service skills and experience
• Inventory Management experience
• 2 years of rental, parts, and service knowledge in construction equipment industry
• High School Diploma/GED required

Barnsco Texas, a member of the Kodiak Building Partners family, has been serving the concrete construction markets in Texas since 1984. We are a Texas-based company that offers rebar fabrication, full service post-tension, concrete construction supplies, and engineering services. Additionally, we provide equipment sales, rentals, and maintenance services.

At Barnsco Texas, our core values are at the heart of everything we do. We provide a unique environment that encourages individual growth and recognizes individual performance and hard work. Our management team is visible and accessible, ensuring effective communication. If you are seeking growth opportunities in a stable company, look no further than Barnsco Texas.

Please note that this job description does not imply that the listed duties are the only responsibilities of the employee(s) in this position. Employees will be expected to follow any other job-related instructions and perform any additional job-related duties as assigned by authorized personnel.

Barnsco Texas is an equal opportunity employer. We consider all candidates for employment, regardless of their race, color, sex, age, national original, creed, disability, marital status, sexual orientation, or political affiliation.