Job Overview :

Responsible for scheduling all patient surgical procedures for the practice. Obtain missing information from initial booking forms and confirm final schedules.

Qualifications : Required :

Required :

• High School Diploma or G.E.D
• Successful completion of all orientation programs

Preferred :

• Six (6) months to one (1) year of relevant experience and / or training
• Previous surgical scheduler experience
• Bilingual

Scheduling Requirements :

• Working Shift : Monday-Friday
• Day Shift, 8 : 30AM-5 : 00PM
• Full-Time, 40 Hours Per Week

Essential Functions :

• Accurately obtains all missing information needed from initial scheduling of case
• Schedules cases with a high level of accuracy and brings questions to the appropriate party
• Accurately schedule surgical procedures as indicated by physician / physician staff including date, procedure, time, equipment, supplies needed and amount of time needed
• Analyze and verify coding of procedures and diagnosis using ICD and CPT codes
• Bills insurance companies for all hospital (inpatient and outpatient), office, nursing homes, and all other provider services
• Consults with Compliance Department on billing issues
• Enter data electronically to process charges, payments, denials, and adjustments
• Monitors claim missing information, authorization / control numbers
• Post third party insurance remittance vouchers if received at a practice site
• Resolve routine patient billing inquiries and problems
• Reviews billing on all sites for accuracy
• Adheres to the guidelines outlined in the facility-wide attendance policy
• Communicates problems with the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation
• Demonstrates a complete knowledge of all phases of the job
• Demonstrates a high degree of accuracy and attention to detail at all times
• Demonstrates an awareness of the scheduler’s importance in contributing to patient safety and the efficient coordination of surgical procedures
• Demonstrates excellent customer service in communication with physicians / physician staff, all departments within the surgery center, miscellaneous callers and visitors
• Demonstrates good judgment by following written and verbal instructions carefully
• Demonstrates the ability to adapt to changes in the workload as required; uses time productively
• Shows good judgment in the answering and referral of phone calls

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time, with or without notice.

Benefits and Perks :

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care / Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)

Equal Opportunity Employer

Last updated : 2024-05-23