Summary:
This position is responsible for sorting/opening mail as well as preparing and processing customer payments in the lockbox department at operations.
Duties and Responsibilities include but are not limited to:
Monitoring and processing lockbox items, documents, and exceptions.
Sorting incoming mail received from USPS
Opening mail pertaining to the lockbox department
Preparing customer payments for processing
Providing backup to other Deposit Operations Representatives
Other duties as assigned with time
Education & Skills Required:
High School diploma or equivalent
Experience with data entry and 10 key preferred but not required
Basic math and computer skills
Effective interpersonal relationships with managers and coworkers
Effectively communicate in both oral and written form
Ability to perform tasks quickly and accurately in a fast paced environment
Ability to operate in a team environment to accomplish shared goals
Ability to effectively manage time as related to daily tasks
Ability to solve practical problems and interpret a variety of instructions
Ability to prioritize multiple demands in a high pressure environment while maintaining a professional demeanor