Who We Are

Bank of Ann Arbor is one of the nation’s best financial institutions, serving the Southeast Michigan area for over 25 years! At Bank of Ann Arbor, we help our clients succeed financially. We serve our clients with a purpose and a passion, and our talented team delivers uncompromised value with every interaction. It is the mission of Bank of Ann Arbor to be a dynamic, growing and sustainable community bank that is the premier financial institution within the markets it operates; it will be owned by individuals in its markets, managed locally, and responsive to the needs of its communities. The Bank will serve and partner with its customers and communities to achieve their financial goals through high quality products delivered by energized employees and through community service comprised of donations, time, and leadership. Our employees are valued and will work in a culture that invests in their development and rewards their positive contributions.

Who You Are

You enjoy building long-lasting relationships with all of our customers and potential customers. Our Relationship Bankers work to understand client's financial needs and consultatively address them by making appropriate product recommendations or referring the client to an internal financial partner. Let's not forget our internal customers, you play a key role within the branch, delivering superior quality service in-person or by the phone such that client needs are met on a on a consistent, positive basis. You support all daily operations of the branch, including timely and efficient completion of client transactions through proper handling of all monies assigned accurately.

Your Role

• Develops a full customer banking relationship by consulting with new and existing bank customers to review and expand their banking relationship using all applicable bank products and services; serves as a primary contact for customers for all of their banking needs.
• Provides superior customer service by welcoming clients in a warm, friendly manner, and assisting them with their specific banking products and service’s needs.
• Opens and processes new demand and time deposit accounts which include: personal and business checking accounts, passbook savings accounts, IRA’s, Certificates of Deposit and money market accounts.
• Orders checks using online system and issues ATM and VISA check cards according to procedure.
• Will be responsible for processing their own customer transactions (deposits, check cashing, etc.) and may serve as a back up to the teller staff; adheres to all transaction processing requirements and policies when serving in this capacity

Your Knowledge and Experience

• Associates or Bachelor’s degree or equivalent combination of education and experience.
• 3 years previous experience as a new accounts representative or other relevant banking position.
• Previous sales experience, possesses the ability and desire to anticipate customers’ needs to offer and sell the appropriate banking products to customers.
• Proficient computer skills, basic capability to access information contained within bank wide systems.
• Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.

Physical Demands and Work Environment

• Rotating Saturday schedule.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.

What We Offer

A great place to work!

We inspire fresh ideas, bold creativity, and outside-the-box ingenuity by asking, “How can we do banking differently?” We celebrate individual achievement and excellence with proud recognition and upward opportunity.

We work together in a spirit of “together we can” teamwork, mutual respect, and a unified effort to reach common goals. We work hard but we are fortunate to do it in an atmosphere that’s upbeat and fun. We live our passionate community commitment to strengthen, educate, and elevate the prosperity of the communities we’re proud to call home. Our culture has also been positively influenced by our nationally recognized wellness program. Crain's Detroit Business magazine included Bank of Ann Arbor on its list of Healthiest Employers in Southeast Michigan.

If you like to work with passion and purpose, collaborate, elevate, and celebrate, Bank of Ann Arbor is the place for you. We don’t call ourselves the World’s Best Bankers for nothing. We are the leaders and best at what we do.

Comprehensive benefits package to include Medical & Prescription, Dental, Vision, Competitive 401K with match, Generous PTO, Wellness program, Life & Disability Insurance, Critical Care Insurance, Volunteer Opportunities in the Community, Free Banking Products and Dog Days!