Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for working in a process concerning operational exceptions for both domestic and international consumers, commercial and wholesale bank businesses, or services functions as an individual contributor. Key responsibilities include reporting, reviewing and processing transactions, and performing other support operations functions as required. Job expectations include ensuring quality service and effective and efficient operations support for the assigned area's internal business partners, external customers, or clients.

Responsibilities:

• Contributes to overall success of an operations team as an individual contributor
• Handles operational activities and queries for either single or multiple Lines of Business across the enterprise
• Adheres to deadlines set internally within the business unit or those in agreed Service Level Agreements with internal or external business partners
• Challenges the status quo and promotes positive change
• Provides functional expertise knowledge to projects or initiatives relating to the business unit

Skills:

• Data Collection and Entry
• Active Listening
• Adaptability
• Attention to Detail
• Reporting
• Account Management
• Collaboration
• Customer Service Management

Required Skills

Must be a current Year Up intern with Bank of America

Shift:

Hours Per Week: