Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Focuses on the creation, maintenance and execution of test scripts and other specialty testing activities in the areas of automation testing, performance testing, test environments or application specialties. Is considered a subject matter expert in one or more of these areas. Identifies and develops ways to improve the quality, capability, or efficiency of the testing process. Typically focused on automating new functionality pre-release and maintenance post-release, or driving efficient testing in other areas. Typically requires 5-7 years of applicable experience.

The primary focus of the Enterprise Credit (EC) Commercial Quality Review (QR) team is to design and execute quality review activities on processes and data elements across the EC commercial lines of business. QR results aid the EC line of business by ensuring process and controls are functioning properly and that data elements are flowing completely and accurately from input through to regulatory and management reporting.

We are currently seeking a Quality Review Specialist to join our team. In this role, the QR Specialist focuses on the execution of a portfolio of quality review test scripts. The specialist will review credit actions and credit data elements for accuracy and adherence to policy/procedure. The QR Specialist interacts and partners with associates in the business to educate, remediate findings, and improve the quality of credit submissions. The QR Specialist will also identifiy and recommend ways to improve the quality, capability, or efficiency of the testing process. This may include identifying gaps in the underlying credit process and/or controls.

The QR Specialist may also participate in various project work supporting continued improvement of the QR processes. This work may include identifying areas that require new quality review testing, determining the appropriate function to own the testing, designing tests, and thinking creatively to identify solutions that consolidate and create efficiency in processes. The role requires collaboration with other EC team members to drive technology and process changes through identification of business requirements.

The candidate must independently conduct assigned responsibilities within the context of the assigned programs. In addition, he or she will be responsible for assisting their manager in addressing other key initiatives within the EC QR team. Depending on background and experience, this may include program management responsibilities. 

Required Qualifications:

• Adaptability
• Attention to Detail
• Prioritization
• Result Orientation
• Written Communications
• Collaboration
• Continuous Improvement
• Critical Thinking
• Data Quality Management
• Issue Management
• Customer and Client Focus
• Innovative Thinking
• Oral Communications
• Problem Solving
• Risk Management
• Commercial Credit background as an Underwriter, Credit Analyst, Credit Review Officer or similar role
• Bachelor's Degree or equivalent experience
• Organizational skills and ability to handle multiple tasks to meet tight deadlines
• Understanding of commercial credit; loan documentation, loan agreements, financial spreads, financial statements, etc.
• Self-motivated individual who can work independently and also as an engaged member of a team
• Strong oral and written communications skills

Desired Qualifications:

• Prior experience in reviewing credit including a role in Credit Review, Audit or other Quality Review team
• Commercial Underwriting experience
• Risk management, process and control assessment experience
• Intermediate to advanced SharePoint, PowerPoint, and Excel skills

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