5 Client Service Coordinator Jobs in Plymouth, MA
Banfield Pet Hospital is Hiring a Client Service Coordinator Near Plymouth, MA
Passionate Customer Service Professional Needed. Must Love Pets.
Banfield Pet Hospital Plymouth, MA
Job Description
Client Service Coordinator needed for Banfield Pet Hospital in Plymouth, MA!
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
SPECIAL WORKING CONDITIONS
Ability to work at a computer for long periods of time.
Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
High School Diploma or equivalent preferred.
Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
One year related experience required with customer service preferred.
Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
Start your Banfield Career as a Client Service Coordinator. Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession at https://jobs.banfield.com/
Job Summary
Full Time
$53k-68k (estimate)
04/22/2024
05/11/2024
The following is the career advancement route for Client Service Coordinator positions, which can be used as a reference in future career path planning. As a Client Service Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Coordinator. You can explore the career advancement for a Client Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Coordinator job description and responsibilities
Client service coordinators help companies meet the clients' specifications and business goals.
12/21/2021: Portsmouth, OH
Additionally, they liaise with various departments to provide solutions to client's problems.
01/23/2022: Charleston, SC
Providing clients with technical assistance on products and services.
01/24/2022: Greensboro, NC
Responding to service calls from clients or customers and dispatching a particular query to the relevant customer care associate.
01/28/2022: Fort Myers, FL
Attention to detail ensures that the client's project and requests are completed on time.
12/30/2021: Fort Lauderdale, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Coordinator jobs
A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
01/01/2022: Provo, UT
The job title of service coordinator can apply to many different fields.
01/12/2022: Helena, MT
These positions require familiarity with customer services tools and programs.
02/06/2022: Muskegon, MI
Candidates for this position must have strong communications skills, superior customer service abilities, effective time-management, and attention to detail.
03/03/2022: Fort Collins, CO
Set developmental goals of personal growth to continually expand personal communication skills with all clients.
03/12/2022: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Coordinator.
