Agriculture Parts Counter Sales Specialist

Bane-Welker Equipment is seeking an experienced Parts Counter Sales Specialist to join the Parts Department at their Lebanon, IN location. This position will report to the Parts Manager.

Principal Responsibilities:

Assist customer by:

• Greeting customer promptly and courteously.
• Answers telephone promptly and courteously. Does not leave customers on hold.
• Properly identifying needed items, using parts catalogs, microfiche, or CD-Rom
• Keep customer addresses, phone numbers, etc. up to date in the computer.
• Attempting sales of additional needed or related parts or accessories
• Locating and obtaining merchandise, if it is a stocked item
• Filling customer’s wants for out-of-stock or non-stocked merchandise
• Making certain that the technician or customer receives the proper part on time as promised – call customers for parts pick-up and delivers parts if necessary.
• Properly tracking lost sales

Charge out merchandise by:

• Looking up current prices by part number
• Completing required documents before disbursing parts
• Entering all necessary information in inventory control system records
• Runs credit card authorizations.

Distribute special ordered parts by:

• Recording and entering special orders
• Following through to installation or delivery to customer

Receive warranty parts by:

• Seeing that the defective merchandise is tagged properly with date and correct numbers
• Placing material in warranty parts bins area as required

Maintain shelf stock by:

• Contributes information for stock orders.
• Returning all unsold merchandise to stock
• Checks in parts as received, matches packing list to parts order.
• Puts away received parts in proper bins, locations.
• Noting discrepancies between inventory records and shelf quantities
• Contribute to planning the reduction of slow moving or obsolete parts.

Keep counters clean and neat by:

• Keeping counter tops clean
• Keeping areas behind and under counters clean of parts or debris
• Maintaining displays in counter areas, as required
• Performing housekeeping duties in counter areas as required

Other Employee items:

• Maintains a neat, professional appearance.
• Maintains consistent attendance record.
• Keeps time clock up to date, turns in vacation/sick/personal slips to the Parts Manager.
• Knows all required store opening and closing procedures.

Environmental Factors/Physical Demands:

Work is performed in a office, maintenance shop and outdoor environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system. May be subject to sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination.

Compensation/Benefits:

Bane-Welker is proud to offer a comprehensive benefits package to our full-time employees; overtime pay for hourly employees, competitive salary, $20,000 company-paid term life insurance (option to purchase more), paid vacation, and holidays. Health, Dental, Vision, Short Term & Long-Term Disability Insurance are all available. Bane Welker also offers a Health Savings Account and 401K with a 10% matching contribution. As well as our Employee Stock Ownership Plan.

General:

Bane-Welker Equipment reserves the right to modify, interpret or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, to be performed by the employee occupying this position. Employees are required to perform any other functions or duties assigned to them by management. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.

BANE-WELKER EQUIPMENT IS AN EQUAL OPPORTUNITY EMPLOYER