About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

• Take inspiration from credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
• Connect and engage with customers authentically to understand their styling needs
• Serve as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focus
• Demonstrate values and behaviors consistent with our Words to Live By
• Assist in creating an inclusive environment where our customers and employees feel a sense of belonging
• Support sales floor, fitting room, cash wrap, back of house, as required

Who You Are

• Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs
• Effective communicator with experience in creating meaningful connections with customers that build brand loyalty
• Flexible and adaptable to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available
• Ability to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation
• Passionate about hospitality, fashion and styling
• Comfortable engaging with customers
• Team player
• Champion of Gap Inc. culture
• Curious with a “can do” attitude