ABOUT BANANA REPUBLIC

Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.

We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.

ABOUT THE ROLE

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

WHAT YOU'LL DO

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing product knowledge, mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, and back of house processes, as required.
• Courteous and responsive to internal/external requests.
• Exchange and verifies job related information to provide support.

WHO YOU ARE

• Good communicator with the ability to utilize technology effectively and engage with customers and team to meet goals.
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.
• Must have open availability on either Saturday or Sunday, both preferred, and be available 2 days during the week Monday through Friday.
• Minimum of 4 shifts totaling at least 16 hours availability required (8 hours between Monday and Friday and 8 hours between Saturday and Sunday).
• This is not a seasonal role.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends

Work Location: In person