About the Role

The Assistant General Manager Home will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role in creating an elevated selling culture is critical in supporting the execution of the brand and store strategy. In your role, you support bringing the BR aesthetic to life through strong Home execution and powerful story telling. You are a developer of building brand recognition for Home and ensuring that every clients experience meets their expectation. Our goal is to provide long lasting impressions that will stimulate interests and create memorable experiences that continue to raise the bar and exceed our customer’s Life Style needs. Through collaboration with your GM and your Home team, your goal is to teach others and coach behaviors to cultivate a high performance that meets or exceeds goals.

What You'll Do

• All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
• Recruit, hire and develop people to drive a culture of high performance and engagement
• Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
• Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
• Adapt team priorities to respond to customer and business partner needs
• Provide front line supervision to an operational, service or administrative team
• Ensure brand is brought to life through refined aesthetics and merchandising
• Represent the brand and understand the competition and home furnishings landscape
• Demonstrated values and behaviors amplify our Words to Live by
• Create an inclusive environment through meaningful and authentic connections
• Promote community involvement

Who You Are

• Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
• Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
• Strength in driving metrics to deliver results that will meet or exceed business goals
• Able to travel as required
• Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
• You have previous experience in a premium or luxury retail environment with home furnishings
• A current or former home retail employee with 3-5 years of retail management experience
• A hands-on leader who thrives on the energy and excitement of the client interaction
• A champion for Gap Inc culture