You haven't searched anything yet.
JOB PROFILE: Assistant Manager
FUNCTION: Gap Inc. Field DATE: March 2019
REPORTS TO: General Manager
ABOUT THE ROLE
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant
General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
CRITICAL COMPETENCIES
Drives Results Accountability Talent Builder Customer Impact
ORGANIZATIONAL LEADERSHIP
Employee Policy Guide and Employee Appearance Guidelines.
WHAT YOU’LL DO WHO YOU ARE
Brand Associate and Expert teams. effectively interact with customers and your
COMPETENCIES AND BEHAVIORS: Assistant Manager
DRIVES RESULTS:
Fulfils assigned tasks
Works to make things better
ACCOUNTABILTY:
Let’s people follow guidelines
TALENT BUILDER:
Encourages individuals to develop
CUSTOMER IMPACT:
Has basic understanding of the customer and uses it
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Experience:
Work Location: In person
Full Time
$67k-100k (estimate)
01/01/2023
08/13/2024
The following is the career advancement route for Full Time Customer Experience Manager positions, which can be used as a reference in future career path planning. As a Full Time Customer Experience Manager, it can be promoted into senior positions as a Customer Experience Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full Time Customer Experience Manager. You can explore the career advancement for a Full Time Customer Experience Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Manager job description and responsibilities
Begins with understanding each customer and their specific need.
01/05/2022: Muskegon, MI
Collecting customers’ feedback keeps the CEM on the right track to designing the perfect customer experience.
02/23/2022: Lima, OH
They supervise the customer experience and service teams, direct and monitor their activities and train their members.
01/19/2022: Pensacola, FL
They're also responsible for leading both the customer service and the customer experience teams.
02/21/2022: Charleston, SC
Businesses need to acknowledge customer feelings, which can be done through active listening, making statements and asking questions related to what the customer has said.
02/11/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Manager jobs
They work alongside upper management to promote retention of customers and overall positive experience with the brand.
12/23/2021: Idaho Falls, ID
Customer experience managers are also responsible for overseeing the hiring and training of customer experience personnel to ensure an effective workforce.
01/20/2022: Passaic, NJ
Measure and analyse customer feedback.
02/11/2022: Bradenton, FL
Build and maintain strong, long-lasting customer relationships as the result of being a trusted advisor.
12/21/2021: Alexandria, LA
Operate with understanding, utilize active listening, patience, empathy, and kindness to customers and Team Members alike.
03/03/2022: Newark, NJ
Step 3: View the best colleges and universities for Customer Experience Manager.