Description

• Enhances the guest experience by providing exceptional service.
• Bring all clean linen up to Housekeeping closets.
• Replenish tissues, toilet paper and refill chemical bottle supply if needed.
• Greets guests passing in corridors, establishing eye contact.
• Vacuum and mop floor and clean elevators inside and out.
• Remove, clean and replace all garbage bags in outside elevator lobby area.
• Uses safety equipment as required.
• Restock GRA carts and remove any soiled linen or trash.
• Deliver requests from guests in a timely manner.
• Clean stairwells and mop daily.
• Assist supervisors & GRA’s with changing mattress encasement if needed.
• Dust all hallway baseboards.
• Bring all soiled linen to the first floor.
• Communicate any damages to the housekeeping supervisor.
• Assist with stripping beds and removing trash from guest rooms if needed.
• Restocks housekeeping cart at least three times daily.
• Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
• Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service.
• Resolves guest issues.
• Adheres to department and property policies and procedures.

Source: Casino Careers