Description

Essential Duties And Responsibilities

include the following:

• Other duties may be assigned.
• Greets all club members and assists with all Promotion and Event activities.
• Enrolls new guests into player database and provides Club Bally’s card as well as live promotions, events or direct mail programs.
• Assists guests with signing up for individual promotions.
• Responsible for execution of all Promotion and Event activities including promotion set-up and gift/prize distribution.
• Responsible for executing correct paperwork and entering correct information into the player database in compliance with internal controls and department policies and procedures.
• Responsible for entering correct information into the player database in compliance with internal controls and department policies and procedures.
• Assists in greeting buses and other large groups and enters groups into database.
• Exhibits a friendly, helpful and courteous manner when dealing with customers or fellow employees.
• May be required to complete daily paperwork.

Supervisory Responsibilities

None.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests.

Mathematical Skills

Ability to add and subtract and to multiply and divide with 10's and 100's.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

Must be able to obtain a Gaming License, LACT and/or TIPS card required; ABO card required.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk, sit; climb or balance; and stoop, kneel, crouch, crawl, or bend. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Must be able to work in smoke filled environment.

Additional Duties/ Job Dimensions

Regular attendance in conformance with standards, which may be established by Bally’s from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Bally’s Attendance Policy. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. This includes all shifts, weekends, and holiday periods. Superior employee and guest service relations.

Computer and typing skills (45-50 WPM). Ability to manage and account for inventory.

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Qualifications

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Source: Casino Careers