ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Provides highest level of customer service
• Actively communicates, explains and promotes the players club program to all guests
• Enrolls new members into players club program
• Assists guests with accounts, point redemption and other questions to ensure a favorable gaming experience
• Verifies payoff of hand pays and jackpots; resets slot machines after payoff; minimal machine maintenance
• Recommends company shows, restaurants, and attractions to guests and stays current on Company news and events to answer guests’ questions
• Ensures all slot operations are in compliance with Title 31 and Nevada gaming controls
• Establishes and maintains a professional relationship with new and repeat guests