About Bally’s:

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary:

As a Table Games Coordinator, you will be responsible for scheduling the operations of table games efficiently.

Duties and Responsibilities:

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Maintain a clear line of communication at all levels of operation when appropriate
• Post daily dealing hours and toke rates
• Ensure compliance with all regulatory controls
• Ensure accuracy and completeness of all signed paperwork and pit documents
• Investigate and resolve guest complaints
• Assist in training staff
• Conduct employee coaching sessions
• Complete other duties as assigned

Qualifications:

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• High School graduate or equivalent
• Must have two years of Dealer experience
• Previous supervisory experience preferred
• Must have above-average math skills
• Must have a broad knowledge of casino rules, regulations, and procedures
• Must be able to handle cash transactions with a high degree of accuracy
• Must have excellent customer service skills
• Must have outstanding written and verbal communication skills

Physical Demands:

• Lift up to a maximum of 50 pounds and frequently lift and carry up to 25 pounds
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reaching overhead.
• Requires manual dexterity to deal and collect cards and chips
• Requires visual acuity to perform close-up activities and peripheral oversight.

Work Environment:

In this position, you may be exposed to bright lights, loud noise, and stressful situations.