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```Duties``` - Greet customers and provide excellent customer service throughout their visit - Listen to customer concerns and accurately document them for the mechanics - Provide estimates for repairs and services based on the mechanics' recommendations - Explain repair processes and services to customers in a clear and understandable manner - Schedule appointments for repairs and maintenance services - Follow up with customers to ensure satisfaction with completed work - Maintain accurate records of customer interactions and transactions ```Qualifications``` - Previous experience in the automotive industry, preferably as a service advisor or in a related role - Knowledge of auto body repair, suspension, diesel engine repair, brake repair, and other automotive services - Strong customer service skills with the ability to effectively communicate with customers - Familiarity with dealership operations and procedures is a plus - Ability to multitask and prioritize tasks in a fast-paced environment - Proficient computer skills for maintaining customer records and generating estimates - Excellent problem-solving skills to address customer concerns and find appropriate solutions - Ability to work well as part of a team and collaborate with mechanics and other staff members Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:
Day range:
Shift:
Ability to Relocate:
Work Location: In person
Full Time
$55k-74k (estimate)
05/05/2023
06/06/2024
The job skills required for Service Advisor include Customer Service, Communication Skills, Scheduling, Planning, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Advisor. Select any job title you are interested in and start to search job requirements.