Schedule: Full time Days

What does a Leasing and Move-In Specialist do at Balfour Senior Living?

• Works with new or transferring residents to complete the necessary move-in documents and preparations to ensure a smooth transition
• Processes resident move-in and move-out paperwork
• Responds to telephone inquiries in real time where possible and conduct walk-in and scheduled tours with prospective residents or interested parties
• Serves as an ongoing resource, responding to new resident’s questions and needs and assist them in becoming acclimated in their new home
• Coordinates move logistics with the operations team including apartment measurements, apartment readiness and work orders, and delivery of items to apartment in the client’s absence
• Performs basic record keeping and accounting functions in support of community administration and corporate accounting, such as nightly & weekly occupancy reports, reconciliation, past/due collections questions, complex resident billing questions, monthly invoice printing and distribution to residents, sales database maintenance, leasing
• Provides additional administrative support to Sales and Community Administration as needed.

QUALIFICATIONS, KNOWLEDGE, & SKILLS REQUIRED:

• Proficient typing and computer skills, including experience using Microsoft Office and aptitude for learning new platforms
• Effective verbal and written communication skills required
• Demonstrated talent for interacting with a wide variety of people, particularly the elderly, their family members and professional influencers
• Ability to communicate openly, honestly and responsibly with others
• Ability to maintain a customer focus treating others with respect and integrity
• Must possess a current driver's license
• Experience managing multiple processes that require organizational skills (i.e. Office Manager) preferred

About Balfour Senior Living: Founded in 1997, Balfour Senior Living has received national and international recognition for the quality of its exterior architecture and its elegant interior design marked by the use of a vibrant color palette and a diverse collection of fine art. Since the first community in 1999, Balfour has grown to include ten communities with new projects on the horizon. Balfour is striving to be the most admired senior living company in the United States.

Balfour Senior Living is an Equal Opportunity Employer (EOE)

Placement within the range depends on experience, skills, and abilities of the candidate