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Balance Autism is Hiring a Remote Smart Living Remote Support Professional (Onsite) Full-Time
Job Details
Job Location: Altoona Clinic/Administration - Altoona, IA
Position Type: Full Time
Education Level: High School
Salary Range: $15.00 - $15.00 Hourly
Description
ESSENTIAL DUTIES:
Responds to emergency requests from person’s served, and as needed escalates to dispatching of back-up in person staffing.
Notifies and coordinates with emergency services when required.
Troubleshoots technology issues with remote support systems in the homes
Provides ongoing training with technology to persons served to engage them to utilize in-home devices.
Monitors wearable devices when individual is away from home, and provides assistance and interventions as needed.
Provide in-service training and consultation to person’s served and parents on technology, including the use of remote support systems.
Provide remote support to individuals remotely throughout assigned region
Interacts with the person served with high attention to engagement.
Promotes an inclusive environment which fosters respect and dignity within cultural context.
Respects the role of family members and/or guardians in planning and providing services.
Ensures compliance with all laws, safety rules, and Balance Autism policies and procedures.
Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, neglect, and other adverse events.
Ensures timely and accurate documentation of services.
Participates in and attends various meetings and trainings as required.
Other duties as assigned.
Qualifications
SKILLS/ABILITIES:
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write. Ability to speak effectively before persons served, inspectors, and/or employees of organization
Mathematical Skills - Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Computers Skills - To perform this job successfully, an individual should be able to use trained knowledge of technology programs used by Balance Autism including Payroll and Electronic Medical Record Systems.
Reasoning Ability - Ability to deal with problems involving several concrete variables in standardized situations. Demonstrates reasonable decision making even when dealing with emotional topics.
Job Knowledge - Requires minimal supervision; displays understanding of how job functions with other team members.
Teamwork - Contributes to building a positive team spirit.
Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
REQUIREMENTS:
Must be 18 years of age
High School Diploma or GED required
Proficient knowledge of technology, and possesses ability to navigate multiple technology platforms
Be able to work directly from the Altoona, Iowa location
Current CPR/First Aid Certification
Current Safety Care Training Certification
Current Medication Administration Certification
Current and valid driver’s license (less than 5 points)
Current and valid vehicle insurance coverage
Preferred
One to two years of related experience and/or training; to include the areas of smart technology and training/coaching others.
Previous experience as a Job Coach, DSP, OTA or Paraprofessional
PHYSICAL/WORK REQUIREMENTS:
Will work within the remote support center with varied environments and in a variety of locations in the community
This job routinely uses technology that is equipped to assist residents of the home in activities of daily living.
This job routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and faxes
Frequent contact and interaction with people receiving services, family, and employees
While performing the duties of this position the employee travels by automobile and is exposed to changing weather conditions
The noise level in the work environment is usually moderate