Job Summary:

• Enter new account set-ups, orders, credits, inquires, and returns.
• Enter order adjustments as needed.
• Sends orders to warehouse throughout the day for processing.
• Partners with Client Service Representatives (CSRs) to resolve issues.
• Assists Sales Reps and CSRs with requests as needed.
• Invoice customers as required.
• Reviews emails sent to company email accounts.
• Reviews various reports and communicates issues to respective partners.
• Related duties as assigned.

Required Skills/Abilities:

• Excellent organizational skills and attention to detail.
• Strong basic math skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Proficient computer skills, including Microsoft Word, Excel, NAV, QM, and ability to learn database and ordering systems.

Supervisory Responsibilities:

• None

Education and Experience:

• High school diploma or equivalent required.
• General Computer Skills
• Customer Service