Overview:

Our gaming client is seeking a highly strategic Account Manager to establish deep, consultative relationships with customers and prospects within Las Vegas, Nevada. This role will require frequent client meetings and some travel throughout the Las Vegas region. This is an exciting opportunity to own and expand your territory and build incredible relationships within the Gaming/Casino space!

Responsibilities:

• Work to resolve customer issues for existing or new business opportunities, including working with the customer to make the necessary adjustments to maximize value and ensure customer service satisfaction.
• Work with the Gaming Operations department to create CAD renderings of the customer’s space with the desired products so the customer can see how the solution fits in their current environment.
• Ability to craft deal terms that are within the pre-approved deal framework and will lead to a mutually beneficial and long-lasting partnership with customers.
• Ability to generate new opportunities quarterly that lead to predictable, accurate forecasts that meet quarterly and annual performance expectations.
• Leverage CRM solutions to manage daily sales efforts, forecasts, and deals as a means of connecting and working with the other areas of the organization (marketing, compliance, services, finance, production, legal & R&D).
• Attend and work conferences and shows in your territory.
• Prepare professional presentations for sales calls using marketing materials; excellent communication skills both verbal and written are essential.
• Forecast and order entry for the Sales team.
• Participates in the development of price quotes.
• Provides assigned accounts with information regarding new or updated products and sales promotions.
• Formulates or amends sales contracts, maintaining legal and financial compliance from directives set by the General Manager, Canada, and Senior Vice President of Sales, North America.
• Obtains proper sales contract signatures as directed by the General Manager, Canada, and Senior Vice President of Sales, North America.
• Survey the casino floor and identify competitor products, table limits/types/hours/ as required for the task – update CRM.
• Submit new opportunities in the CRM with the necessary information.
• Other duties as assigned.

Requirements Skills:

• Excellent written and verbal communication skills.
• Must be detail-oriented and highly skilled in dealing with vendors and clients.
• Ability to manage multiple projects simultaneously.
• Strong organization and analytical skills.
• Must be able to work under pressure and meet assigned deadlines.
• Must comply with company policies and operating procedure manual.
• Maintain knowledge and utilize computer software programs applicable to the department, Salesforce, and Microsoft products.

Preferred Skills:

• 5 years of B2B sales experience, with a focus on upselling, cross-selling, and an understanding of renewal selling.
• College degree preferred.
• Proficiency in Microsoft word and excel.