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This job posting is for employment at an independently owned and operated franchisee of Dennys. Reveille Management LLC, is a franchisee of Denny's with restaurants in Indiana, New York, Ohio, Kentucky, and Illinois.
Accountability
Reporting to the General Manager and Restaurant Manager, the Server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner
Key Business Areas
A Key Business Area is an area of performance in which the Server must be successful to meet their accountabilities. Successful results in the Key Business Areas are supported by the following behaviors or actions:
Demonstrates a sense of urgency when serving guests; meets service cycle timing standards
Greets guests immediately upon arrival and acknowledges them at departure
Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs
Suggestively sells and achieves guest check average targets
Accurately enters orders on point-of-sale system
Prepares beverage orders as well as some appetizers, salads, and desserts
Checks prepared orders for completeness and presentation
Delivers food and beverage orders timely and in accordance with standards
Attends to guest during the entire dining experience in a prompt and courteous manner
Demonstrates knowledge of station and floor breakdowns
Possesses strong product and menu knowledge
Uses proper telephone etiquette; assists with to go orders
Pre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests departure
Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
Willingly assists others without being asked
Maintains cleanliness and organization of dining room and service area
Completes all required side-work, including deep cleaning assignments
Provides prompt and courteous service and is cordial to all team members and guests
Adheres to Dennys Brand Standards and internal policies and procedures
Essential Functions
Ability to lift and carry supplies and equipment up to 30 lbs.
Ability to raise a tray weighing up to 25 lbs. to shoulder height
Able to bend, stoop, reach, wipe, lift, and grab
Must have sufficient mobility to move and operate in work area
Must be able to stand and walk throughout a 4-to-8-hour shift
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to observe and differentiate between monetary denominations
Must be able to serve all Dennys menu products
Must be able to operate point of sale system
Must be able to work around potentially hazardous chemicals
Position Qualifications
Must be able to communicate effectively in English both orally and in writing
Must be able to pass all required tests and training requirements for the position
Must be able to work in a team environment
Meets Dennys uniform and grooming standards and maintains them throughout the shift
Must be able to work a flexible schedule, including holidays, nights and weekends
Possesses excellent guest service skills
Possesses basic math skills (add, subtract, multiply and divide)
Must be dependable and able to learn basic tasks and follow instructions
Places a value on diversity and shows respect for others
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. This job description does not constitute a contract for employment and may be changed at the discretion of employer with or without notice. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
Full Time
Business Services
$18k-24k (estimate)
12/08/2023
04/03/2024
bahamabucks.com
LUBBOCK, TX
50 - 100
1990
JEFF BARTHOLOMEW
$5M - $10M
Business Services
Bahama Buck's, the nation's premier tropical dessert franchise, is a concept so cool that it's hot! Providing our guest with a "Taste of Paradise," Bahama Buck's is the ultimate tropical dessert experience. Our signature delight is our premium gourmet shaved ice - shaved ribbons of fluffy sno, generously showered with one of more than 91 Bahama Buck's proprietary gourmet flavors. In addition to our "Greatest Sno on Earth" we offer made-to-order island smoothies blended with the freshest ingredients, fruit juices and our gourmet flavors. Whether it is a zany combination of flavors over perfect ...sno, or a carefully concocted tropical drink, the atmosphere is always fun. Every drink and gourmet dessert is topped with a smile - it's the Bahama Buck's style. Bahama Buck's is a privately held franchise company and is the premier tropical dessert concept in the industry. Each Bahama Buck's also offers Paradise Fruit, a fresh blend of tropical fruits and our Island Specialty product line, including 100% Natural Drinks, Bahama Sodas and SnoBlast. Bahama Buck's opened its first shop in 1990 and soon led the way in the industry's flavor explosion. Known for our creative approach to desserts, Bahama Buck's continues to provide innovative ideas to the franchise community.
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The job skills required for Server include Guest Service, Communicates Effectively, Credit Card, Cash Handling, Presentation, Food Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Server. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Server. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Server positions, which can be used as a reference in future career path planning. As a Server, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Server. You can explore the career advancement for a Server below and select your interested title to get hiring information.