SKI AND SNOWBOARD EXPERT **This is on-site at our Chicago Retail Store. ESSENTIAL DUTIES & RESPONSIBILITIES:Place sales orders, process returns, and set up exchangesSupport customers by helping them select relevant products or answer gear questionsCycle count regularly to maintain the highest level of inventory accuracyMaintain and manage cash flow to ensure a high level of accuracyOperate within multiple software systems to ensure the completion of all tasksAssist in maintaining engaging and creative displays to increase salesHelp to keep retail store organized, clean, and presentable at all timesOther duties as assignedQUALIFICATIONS, SKILLS & ABILITIESHigh School Diploma or equivalentSix-months retail sales experience or customer serviceStrong Communication skills (Verbal and Written)Strong ability to multitaskProactive mindset and creative problem solving skillsStrong time management abilityAbility to type 30 WPMPHYSICAL DEMANDSStand, walk, sit for extended periodsSpeak and listen to others in person and over the phoneUse keyboard and read from computer screen and reportsLift up to 15lbs. Team lift up to 70The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ABOUT BACKCOUNTRY Seek it. Find it. Send it. We help customers seek the perfect gear for their backcountry, find their awe, and send it their way. Through our five brands—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and Steep&Cheap—we give our customers the gear, knowledge, and inspiration they need to chase life’s greatest moments. We foster local outdoor communities around the locations of our expanding number of retail stores, and we’re actively creating a more inclusive and equitable outdoors for all through our Diversity, Equity & Inclusion initiatives.We’re a company of Gearheads and we offer personalized expertise at every level of the organization. This means we curate the best assortment of premium gear and apparel, a premium shopping experience, personalized Gearhead advice, super-fast and accurate fulfillment, and aspirational and informative content.We take growth and personal fulfillment seriously. For our employees—aka, our Herd—this means career growth potential and the ability to take ownership and make an impact daily. We offer perks like an exceptional gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office. When you join the Backcountry Herd, you join a crew that is passionate about their jobs and equally stoked on the outdoors. Pre-dawn skintrack laps are the norm, MTB rides are our lunch break, and you’ll regularly find coworkers hitting the trail together post-work. Benefits are competitive and include medical, dental, vision, and disability & life insurance, paid maternity and paternity leave, 401(k) matching, and Preferred Provider Organization (PPO) Plan with a Flexible Spending Account (FSA) option.Thanks for exploring our careers! For your time and effort, use promo code CAREERS22 for 15% off full-price items in your cart. Some exclusions apply. #BCRTL