Salary Range

Overview

Baccarat Hotel New York, located in the heart of Midtown Manhattan, is a luxurious and iconic destination that sets the standard for opulence and elegance. Boasting world-class amenities, impeccable service, and a commitment to providing an unparalleled guest experience, Baccarat Hotel New York is synonymous with sophistication and style.

Position Overview:

We are currently seeking a dynamic and experienced Assistant Director of Housekeeping to join our team. The ideal candidate will be a hospitality professional with a passion for delivering exceptional guest service, strong leadership skills, and a proven track record in managing front office operations.

Qualifications

Key Responsibilities:

• Oversee daily housekeeping operations, ensuring cleanliness and orderliness in all areas of the hotel
• Train and supervise housekeeping staff, providing guidance and support to maintain high-performance levels
• Develop and implement cleaning schedules, procedures, and quality control measures
• Collaborate with other departments to ensure seamless coordination and communication
• Manage inventory of cleaning supplies and equipment, placing orders as needed
• Conduct regular inspections to ensure compliance with cleanliness standards
• Address guest concerns and feedback promptly and effectively
• Stay updated on industry best practices and implement improvements as needed

Qualifications:

• Proven experience in housekeeping management within the luxury hospitality industry
• Strong leadership and communication skills
• Exceptional attention to detail and organizational abilities
• Knowledge of cleaning chemicals, equipment, and techniques
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Customer-focused mindset with a commitment to delivering outstanding service
• Familiarity with industry regulations and standards

Requirements:

• Bachelor's degree in Hospitality Management or related field (preferred)
• Previous experience in a similar role in a luxury hotel setting
• Proficiency in Microsoft Office Suite
• Availability to work flexible hours, including weekends and holidays

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days 
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

Baccarat Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.