Hygiene Coordinator
Purpose: The purpose of the Hygiene Coordinator position is to efficiently and effectively
manage the hygiene department to ensure patient satisfaction and practice profitability.
-Manage the hygiene schedule according to appointment scheduling guidelines to ensure all hours are scheduled efficiently and to daily goal.
-Confirm appointments according to office guidelines.
-Manage cancellations by using communications skills to motivate the patient to keep his/her appointment. If the patient cancels or breaks an appointment, reschedule the patient or track them using the delayed treatment system.
-Greet all patients upon arrival courteously and personally.
-Prepare for and participate in daily huddle by providing information regarding “today’s schedule”, doctor exams, restorative blocks and marketing information.
-Knowledge of Dental Insurance a must 
Continuing Care Tasks
-Organize and maintain continuing care system to ensure a 95% compliance rate.
-Follow-up on overdue continuing care patients.
-Maintain quick call system to ensure scheduling efficiency and effectiveness.
Financial Tasks
-Take responsibility for collecting “time-of service” fees. Provide receipts, walk out statements or super bills for each patient.
-Accurately record all financial transactions.
Administrative Tasks
-Provide back-up support for the Patient Coordinator to ensure that the phone is answered within three rings and the front desk is covered at all times.
-Accurately maintain patient records. Organize desk space to promote image of quality.
Marketing Tasks
-Actively market the practice by asking patients of record for referrals.

-Actively market the practice in the community.
-Encourage patients to accept treatment by using effective verbal skills.
Benefits offered: