About this role: Wells Fargo is seeking a Technology Business Systems Manager within Payment Operations supporting Global Operations. For additional information on lines of business, refer to the external Careers Site at www.wellsfargojobs.com. In this role, you will: Collaborate and consult with business and technical groups or management to ensure effective technical solutions are provided based on business requirements Develop strategies to ensure specialized functions meet regulatory guidelines in support of risk management and compliance Identify opportunities for process improvement and risk factors in key areas of technology risk including security, stability, and scalability Interact directly with technology systems analysts for conducting evaluations of business requirements and recommend appropriate technological alternatives or enhancements Interpret business requirements and provide in depth technical expertise and consultation to business and systems management Make decisions and resolve issues regarding technology, or overall business strategy, to meet business objectives Manage and develop team of business systems consulting staff or technology systems analysts in providing technical solutions with moderate to complex risk in the area technology business systems, and engage business and technical groups associated with the function Manage allocation of people and financial resources for Technology Business Systems Mentor and guide talent development of direct reports and assist in hiring talent Available locations: Preferred locations listed below. Relocation assistance is not available for this position. 2700 S Price Rd., Chandler, AZ 85286 1525 W. W T Harris Blvd., Charlotte, NC 28262-8522 Required Qualifications, US: 4 years of Technology Business Systems, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2 years Leadership experience Desired Qualifications: Ability to anticipate and make timely and independent judgment decisions while working in a fast-paced and results-driven environment Ability to interact with integrity and a high level of professionalism with all levels of employees including management Ability to manage effectively in a matrixed organization, creating a strong collaborative environment, while developing partnerships with many business and functional areas across the organization Ability to meet or exceed business goals and objectives, while fostering a team atmosphere Ability to provide strong customer service while developing customer and partner relationships Advanced analytical and problem-solving skills with the ability to anticipate risks and opportunities to developing innovative solutions, drive organizational change including strategic and tactical initiatives Advanced collaboration and influencing skills to achieve solutions that meet the needs of the organization; able to resolve issues, and overcome obstacles Advanced experience communicating and presenting complex information to multiple levels of the organization Advanced experience conducting project meetings, presentations, and status reporting Advanced project management skills including the ability to handle multiple projects concurrently while leading large complex enterprise-level initiatives Advanced organizational skills with high attention to detail and accuracy Advanced process efficiency experience, including process assessment, and recommendations for improvement including large-scale process transformation initiatives Experience driving organizational change, developing innovative solutions, and delivering results Experience consolidating large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that may pose material risk Excellent verbal, written, and interpersonal communication skills with demonstrated experience engaging and influencing stakeholders Demonstrated experience coaching, developing, inspiring, motivating, and recruiting employees through balanced leadership with a focus on employee engagement, performance management, retention, and succession planning Demonstrated experience making recommendations and decisions on personnel related matters involving performance reviews, salary reviews and hiring/terminating Virtual leadership experience with demonstrated success selecting talent, ability to effectively drive results, provide feedback/direction, and manage and build relationships with direct and indirect reports in a geographically dispersed team environment Experience with Wells Fargo Global Operations including Payment Operations processes Experience with Wells Fargo Wire Payment execution processes Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Teams) skills Job Expectations: Ability to travel up to 10% of the time Adhere to standards outlined with written policy as well as applicable State and Federal regulations This position is not eligible for Visa sponsorship Willingness to work on-site at stated location on the job opening IMPORTANT INFORMATION: AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS Once your application is received, Wells Fargo will make initial contact with you via e-mail Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile. If your contact information has changed, please update prior to applying to this position Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. Posting End Date: 3 Mar 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. 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