At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do and who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, it provides and manages our digital foundation and common capabilities and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences and make it easier for customers to achieve their financial goals. Experience Design at Wells Fargo We are on a mission to build the best digital experience delivering customer joy in the financial space. As part of the Experience design team at Wells Fargo, you will be fueled by exceptional thought leadership, subject matter experts and world class talent. About this role: This is a XD Lead Product Designer role for Consumer Digital Channels. Learn more about the career areas and lines of business at wellsfargojobs.com. The Wells Fargo Experience Design (XD) team designs experiences that people love and confidently engage to improve their financial lives. We work closely with Technology and Product Management to ensure we are problem-driven (versus solution) and customer-first. While we have individual expertise across product design, research, content strategy, and design operations, we all operate as empowered leaders with strong design rationale. As a team, we care about each other yet believe in radical candor, want to have fun while we work, and are obsessed with what’s most important to our 30 million customers and incorporating their voices into every decision! In this role, you will: Lead complex initiatives including those that provide product usability, evaluation, and support to product development teams Develop and execute customer experience solutions for online applications and websites Be accountable for overseeing the execution of strategic design projects that influence design and strategic direction of the company Review and analyze complex industry leading user interface design solutions that require the evaluation of multiple factors Establish and promote design guidelines, best practices and standards Manage the execution of strategic design projects that influence design and strategic direction of the company Serve as design advocate with the ability to forecast and assess industry trends and their impact on the company's product design alternatives Build and enhance working relationships within the information and interface design function and community outside of the company Provide product usability, evaluation, and support to product development teams Lead customer experience strategy for platforms and products Influence roadmaps and business decisions by providing customer experience considerations and participate in roadmap planning and virtual teams Make decisions in customer experience strategy for platforms and products requiring understanding of the function and compliance requirements Present designs and key milestone deliverables to peers and executive level stakeholder Influence roadmaps and business decisions by providing customer experience considerations Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Required Qualifications, US: 5 years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Hands on experience designing UX and UI in Figma Strong visual design skills showcasing your ability to solve for complex problems in a delightful way Ability to clearly articulate a strong design rationale; storytelling skills that compel stakeholders Required Qualifications, International: Experience in Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Pay Range $96,600.00 - $206,100.00 Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees. 401(k) Plan Paid Time Off Parental Leave Critical Caregiving Leave Discounts and Savings Health Benefits Commuter Benefits Tuition Reimbursement Scholarships for dependent children Adoption Reimbursement Posting End Date: 12 May 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.