Company Overview:

Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.

Purpose:

The Busser/Runner is responsible for providing a welcoming environment for our guests by ensuring the dining room is clean, free from trash and debris, and tables are set up properly. Works within a team to clear and reset tables quickly between seating’s and to deliver food to tables promptly from the kitchen to the guests. In this role, organization is key, as bringing the correct food to the correct table and guest is of utmost importance. Additionally, you will help keep the restaurant clean, by clearing and resetting tables during service (busing), and ensuring that all stations are kept neat and organized. Flexibility is crucial to this position, as you will provide the helping hands wherever needed. Other tasks will include helping the kitchen staff and servers prepare for each service.

Essential Functions:

• Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests.
• Clean and set up tables and perform other food service related duties, including general cleaning and set up.
• Responsible for the correct service of food to the restaurant and bar, and proper communication with the expeditor.
• Assist bartenders and servers with ensuring food quality for our guests and in retrieving any additional guest requests from the kitchen. Lift trays of food or food items weighing up to 30 pounds on a regular basis.
• Complete a range of cleaning tasks including, but not limited to, dusting and polishing furniture and fixtures, cleaning windows, removing and disposing of trash, insects and debris and emptying ashtrays.
• Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers. Perform deep cleaning tasks such as cleaning/waxing floors and any special projects, as needed.

Qualifications:

High School Diploma or equivalent; at least one (1) year of experience required.

Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA’s):

Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests’ needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.

-

Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage.

Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).

We Invest in Your Future Success! Become a department trainer Join our Job Coach Program.

Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses).

Enjoy the Holidays! We offer Seven (6) paid holidays throughout the year.

Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.

Paid Time Off (PTO)

Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose

“Performance Hospitality is proud to be an Equal Opportunity Employer.

Drug-free Workplace