Company Overview:

Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.

Purpose:

The Housekeeping Coordinator is responsible for coordinating the daily operations and providing administrative support to the housekeeping department

Essential Function of Job:

• Prepare and distribute assignment sheets/ work boards to Housekeeping staff.
• Facilitate requests to appropriate associates so that requests are handled in a timely manner.
• Dispatch guest/staff calls to appropriate parties. Report maintenance issues as requested.
• Prioritize room cleaning, update status of departing guest rooms.
• Continually communicates with front office, maintenance, and floor supervisors to verify status of all guest rooms.
• Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms.
• Maintain complete knowledge of all Housekeeping services, outlets, hotel areas/ features and hours of operation
• . Assist other housekeeping employees in maintaining clean and organized work and public areas.
• Maintain effective filling systems; completing all administrative reports accurately and in a timely manner.
• Answer all calls to Housekeeping department in a professional, friendly and efficient manner.
• Administer guest call backs to ensure request have been fulfilled.
• Schedule and track all housekeeping preventative maintenance to include deep cleaning, shampooing, and other departmental projects as needed.
• Attend all scheduled training sessions and meetings as required.
• Comply with all company’s policies and procedures on a regular basis.
• Perform any other job-related duties as deemed necessary.

Qualifications:

High School Diploma or equivalent; a minimum of two (2) years of housekeeping experience in a hotel preferred.

Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA’s):

Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests’ needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.

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Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage.

Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).

We Invest in Your Future Success! Become a department trainer Join our Job Coach Program.

Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses).

Enjoy the Holidays! We offer Seven (6) paid holidays throughout the year.

Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.

Paid Time Off (PTO)

Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose

“Performance Hospitality is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, national origin, veteran, or disability status”

Drug-free Workplace