2 Commercial HVAC Service Dispatcher Jobs in Fort Myers, FL

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Commercial HVAC Service Dispatcher

B I Contractors Inc

Fort Myers, FL | Full Time

$51k-65k (estimate)

1 Month Ago

Commercial hvac service

Trane Technologies

Fort Myers, FL | Full Time

$52k-66k (estimate)

1 Week Ago

Commercial HVAC Service Dispatcher

B I Contractors Inc Fort Myers, FL

$51k-65k (estimate)

Full Time | Specialty Trade in Construction 1 Month Ago

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B I Contractors Inc is Hiring a Commercial HVAC Service Dispatcher Near Fort Myers, FL

SUMMARY:

The Service Coordinator position is a vital link between the field service technicians and our customers. This position is responsible for maintaining clear and effective communication that helps establish, grow and maintain our customer base.

ESSENTIAL DUTIES:

Professionally receive service calls from customers and create work orders in our software system.
Prioritize service calls with the correct technician and dispatch appropriately.
Thoroughly communicate with the customer and technician and keep both up to date with current situation.
Coordinate and schedule service agreement inspections and ensure timely completion.
Maintain dispatch board and tracking spreadsheets daily.
Order and track parts needed and schedule accordingly.
Manage unfinished work orders and drive them to completion.
Communicate issues with Service Department Manager and Service Supervisors.
Adhere to Service Department SOP’s at all times.

MINIMUM REQUIREMENTS/EXPERIENCE:

Associate or Bachelor’s degree preferred; high school diploma or GED required.
Two to Five years’ Service Department and/or office experience.
Strong verbal and written communication skills.
Highly competent with mobile, desktop and other IOS and Windows bases operating systems.
Possess excellent organization skills and be a Team Player.

PHYSICAL REQUIREMENTS:

Able to hear and speak clearly with professionalism.

Able to walk, stand, sit, stoop, kneel and climb stairs as needed to complete your duties.

Normal vision range (with or without corrective eyewear); ability to see color and distinguish letters, numbers and symbols 100% of the time.

SAFETY REQUIREMENTS:

Able to provide self with a safe work environment while working with various software and hardware equipment.

Understand safety parameters surrounding an office or warehouse environment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$51k-65k (estimate)

POST DATE

04/06/2024

EXPIRATION DATE

08/02/2024

WEBSITE

bandiflorida.com

HEADQUARTERS

FORT MYERS, FL

SIZE

100 - 200

FOUNDED

1960

CEO

GARY GRIFFIN

REVENUE

$50M - $200M

INDUSTRY

Specialty Trade in Construction

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About B I Contractors Inc

Building Smarter. Building Better. Award winning full-service mechanical, service, electrical, plumbing and energy management systems contractor specializing in commercial, institutional and industrial construction, restoration and service. Established in 1960, B & I is an employee-owned company. Corporate headquarters located in Fort Myers, Florida with satellite offices in Sarasota, Tampa and Tamarac, the company performs work throughout North America and the Caribbean. For more information on B & I visit www.bandiflorida.com.