Description

Burton Global Logistics is seeking candidates for the position of Logistics Operations Specialist. Our company is a full logistics provider with capabilities of warehousing/distribution, storage, freight brokerage, and freight transportation (local, dedicated, regional, and OTR lanes). We are an asset-based carrier with a current daily dispatch of 50 drivers. Our main dispatch terminal is located at 1603 Anthony Rd Burlington NC. Additional details of our company may be found via website https://burtonls.com/

Role expectations

• Identifying and selecting reputable and safe carriers for freight services.
• Providing customers with shipping quotes.
• Order and Data entry.
• Booking orders with carriers.
• Monitoring load status / Track and Trace.
• Communicating with shippers, carriers and dispatchers to manage pickup and delivery.
• Keeping accurate records of relevant activities.
• Processing transactions from order entry to completion.
• Updating customers on the status of shipments and assisting with other inquiries.
• Monitoring current knowledge of freight market trends.

Requirements

• High School Diploma or GED.
• Preferred: Bachelor's or Associate Degree in Transportation or Logistics.
• Ability to work under pressure and time management.
• Excellent communication skills, phone, and email.
• 2-3 years of experience as a Broker or similar position within industry Preferred but will train.
• Extensive experience in customer services, as well as generating freight bills and invoices.
• Experience with Transportation Management Software (TMS), such as McLeod preferred,
• Proficiency in office software, including Microsoft Word, Excel, and Outlook.
• Knowledge of applicable transportation regulations and laws.
• Excellent organizational, communication, and time management skills.
• Willingness to work outside of norm business hours, as needed (Remote)